Returns & Exchanges
At CENDRÉ, we want you to be completely satisfied with your purchase. If your order isn't quite right, we offer a 14-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all protective materials and tags are intact to qualify for a refund.
Affix the Shipping Label
Download and print your prepaid shipping label from the portal and attach it firmly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing