Frequently Asked Questions
Everything you need to know about your CENDRÉ experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Are your jewelry pieces water-resistant?
Our pieces are crafted with high-quality materials designed for durability. However, to maintain the luster of your jewelry, we recommend removing it before swimming or showering.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.